TERMS + CONDITIONS

Providing clarity to our customers.

Thank you for visiting our website and we hope you enjoy the experience we’ve worked so lovingly to provide. Below you’ll find the rules for using our website (www.christina-lopes.com) and for working with Christina.

By navigating and using this website, you acknowledge that you have read and agree with the terms of use here specified.

COACHING + MENTORING

1. Refunds or Money-Back Guarantees

You have every reason to feel confident and trust in working with Christina to solve your biggest challenges. When you purchase our premium coaching program, Heart Alchemy, or our introductory coaching program, Awaken, you’re protected by our 100% money-back guarantee.

If you don’t love the first module, you can simply request a full refund. To process your refund, we will just need to see all your completed Module 1 worksheets (you need to at least prove you tried!)

Please reference the refund windows below:

  • For Heart Alchemy, you must submit your refund request within the first week of the program. The first week of the program is determined by the course’s start date/the release of Module 1.
  • For Awaken, you must submit your refund request within two weeks of the date that you purchased the course.

2. Payment Plans

For your convenience, we offer a payment plan for each of our coaching programs, Heart Alchemy and Awaken.

However, you do save in enrollment fees if you decide to pay it all upfront.

3. Confidentiality

We have a strict code of ethics when it comes to client confidentiality. What is discussed during your coaching or HotSeat sessions stays absolutely between you and Christina.

If Christina ever wishes to discuss any of your breakthroughs or insights in a public setting (like when writing an article or shooting a video), she will only do so upon written consent from you. And even then, when Christina discusses client breakthroughs in public (to help others on their healing journeys), she always anonymizes personal information.

RETREATS

1. Payment Options

You can choose to pay the entire retreat fee upfront (saving you $50) or we offer a payment plan, for your convenience: 50% of the entire retreat fee when you book your spot and the remaining 50% is due one month later.

2. Cancellation Policy

This retreat is non-refundable once purchased. If you are unable to come to the retreat due to a catastrophic unforeseen circumstance, we may issue a refund or give you the opportunity to push your spot to next year. But these options are left to our sole discretion and given in rare circumstances

3. What’s Included With The Retreat Fee

At least 6 hours of daily work with Christina and her team, all meals, on-site outdoor activities, and, for VIPs, a 60 min post-retreat group coaching session with Christina. 

4. What’s Not Included

The base daily fee does not include hotel accommodations, flights, off-site activities, tourist activities, any hotels and meals outside of the official retreat dates, or on-the-ground transportation needs.

5. Risks Assumed By Client

Although our team assists with trip planning and logistics guidance, we are not responsible for any issues or costs arising from the activity of traveling, such as delayed flights, missed connections, or lost luggage. In the event that a flight is delayed or missed, the client assumes responsibility for any lost retreat days.

Compensation for travel issues can be taken up with each individual airline but it is the responsibility of the client to seek fair compensation for any losses with the airlines themselves.

OUR BOOKS

For our books, please refer to the terms and conditions contained on Amazon, our 3rd party publishing platform.

PRO-BONO & DISCOUNTED SESSIONS

If you would like to work with Christina but are experiencing financial hardship or difficulties, you may be eligible for reduced-rate prices on our services and mentoring programs.

We try our very best to accommodate those who are struggling with financial difficulties and you can apply for a reduced-rate session here.

Please note that Christina is only able to provide a limited number of these sessions and you may be put on a waitlist.

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